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FAQ: Questions and Answers – Support

Check-in and Check-out Policies

• Check-in: 2:00 PM

• Check-out: 10:30

Cancellation Policies and Property Info


By completing your booking, you acknowledge that you’ve read, understood, and fully accepted these Terms and Conditions.

These terms kick in right when you confirm your booking and stay in effect throughout your entire stay, as well as for any future communication or arrangements with Nest Hostels. For the full details, you can check out the official document here: Read Me (Terms and Conditions)

Key Policy Overview:

  • Free cancellation is available on standard bookings with at least 48 hours’ notice before your arrival date, just let us know through our official channels.
  • No show, late cancellations, and promotional rates: there won’t be any refunds.
  • Nest Pass Promotion: valid for 3 months from purchase, non-refundable, applicable only in shared dorm rooms with bunk beds in the Canary Islands.
  • Group bookings: These come with special conditions that we’ll agree on before confirming.
  • Check out our House Rules (section “E”) to learn about behaviors and situations that aren’t allowed in our accommodations.
  • We reserve the Right of Admission to keep everyone safe, happy, and following the house rules.

We’ve got amazing prices if you stay for more than a week.

— Move around freely in our hostels and get to know our Nest family!

You decide when, where, and how!

We’re the only place to stay in Tenerife that gives you freedom to move with six hostels and a super affordable pass. Check out the Nest Pass!

And just when you thought it couldn’t get any better, we’ve crafted unique and unforgettable experiences. Are you ready to dive in?

Stay with our Nest family!

Five hostels where you can explore the island and meet all its travelers!

🔥 Black Friday Week: 10% Los Amigos

Code: AMIGOS10

More islands dropping soon...

View Black Friday Offer

Why choose our Hostels?

Spacious shared and private rooms with bathrooms, each bed with curtains and a plug for added privacy. Our fully equipped kitchen has everything you need. The highlight? The terrace—perfect for relaxing, enjoying meals, barbecues, or playing instruments, all while soaking in the island’s relaxed vibe.


WiFi


Towels


Experiences


Laundry


Hostel Activities


Kitchen


BBQ


Tea & Coffee


Board Games


Surf Camp


Outdoor Terrace


Sustainable

NEST PASS

With 7+ days of booking, save up to 30%

Nest Hostels is the largest hostel chain in the Canary Islands, and we’re proud to call Tenerife, Gran Canaria, and Ibiza our homes.

9 hostels, 1 pass

With the NEST PASS, you can explore multiple islands at your own pace. Stay at any of our hostels across Tenerife and Gran Canaria and switch locations freely.

Our hostels are located in prime spots across Tenerife, Gran Canaria, and Ibiza (Ibiza has no Nest Pass), offering you the best of island life and easy access to local attractions.

Stay with us to enjoy exclusive discounts for stays of 7+ days, make new friends, and dive into the local culture. Our hostels provide a unique and friendly environment for all travelers.

You can easily get the NEST PASS by visiting our website and booking in any of our hostels for 7-28 or more days. You will automatically get the discount and be registered under the Nest Pass offer

How Does the NEST PASS Work?

1

Book Your Stay

Choose 7+ or more nights in any Nest Hostel to start your trip and select the Nest Pass option.

2

Flow as You Go

Your trip, your rules. No need to choose between north or south, Tenerife or Gran Canaria - you can have it all. Just let us know in advance and we’ll take care of the rest!

3

Enjoy Your Trip

Check in, settle down, and enjoy the Nest community.

Live Experiences!

Experience the thrill and dive deeper into island life
our Nest Team can help you book activities on-time or in advance!

Discover the Best Places and Events in Tenerife!

From hidden beaches to authentic experiences! Discover the best of Tenerife with local insider tips: spectacular beaches, hiking trails, vibrant events, and the most authentic guachinches where locals eat.

Explore the best of North and South Tenerife, discover hidden beaches, experience local festivals, and find authentic adventures that will make your trip unforgettable.

Explore All Tenerife Guides →

What's Happening at Our Places & Around?
We organize amazing events and know all the best spots near our hostels across the islands. Join our community for epic experiences in Tenerife, Gran Canaria, and Ibiza!

There's a Nest for you
Discover Our 11 Hostels

Each Nest has its own vibe — but a few things are always the same: a great location (that's our top priority), comfort, and a community feeling that makes you want to stay longer.

Todos Ibiza Tenerife Gran Canaria   Nest Pass
Ver todos los hostales →

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