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Cancellation Policies and Property Information

Cancellation Policies and Property Information


By completing your booking, you acknowledge that you’ve read, understood, and fully accepted these Terms and Conditions.

These terms kick in right when you confirm your booking and stay in effect throughout your entire stay, as well as for any future communication or arrangements with Nest Hostels. For the full details, you can check out the official document here: Read Me (Terms and Conditions)

Key Policy Overview:

We reserve the Right of Admission to keep everyone safe, happy, and following the house rules.

Free cancellation is available on standard bookings with at least 48 hours’ notice before your arrival date, just let us know through our official channels.

No show, late cancellations, and promotional rates: there won’t be any refunds.

Nest Pass Promotion: valid for 3 months from purchase, non-refundable, applicable only in shared dorm rooms with bunk beds in the Canary Islands.

Group bookings: These come with special conditions that we’ll agree on before confirming.

Check out our House Rules (section “E”) to learn about behaviors and situations that aren’t allowed in our accommodations.

FAQ: https://nestshostels.com/faq/ (Web assistance ChatBot)

Check In Online: Save time and kickstart your adventure by checking in online! Just grab your phone or laptop, and you’re all set. It’s quick and easy, so you can spend less time at the desk and more time soaking up the sun or hitting the waves! 🌊✨

You can easily check in before you arrive at our place!

Please check your inbox and spam folder so you don’t miss any updates from us and can easily and quickly do your DIGITAL CHECK IN.

Your DIGITAL CHECK IN will be ready the day before you arrive and will be available on your check-in day to help you manage your booking before you get to our hostel.

Not doing the digital check-in doesn’t let you off the hook from the legal registration requirements, and it might delay or even stop you from getting into your accommodation until everything’s sorted.

Prices and Taxes:

Our prices are in EUR and include all the necessary taxes.

Minimum Age:

18 years old.

Hostel Rules: Welcome to our cozy spot! Here are a few simple rules to help everyone enjoy their stay: 1. **Respect Each Other**: We’re all here to have a good time, so let’s keep the vibes positive and friendly. 2. **Keep It Clean**: A tidy space is a happy space! Please clean up after yourself in common areas. 3. **Quiet Hours**: To keep the peace, we ask you to keep noise down from 11 PM to 8 AM. 4. **No Smoking Indoors**: Smoking is only allowed in designated areas. Let’s keep our air fresh! 5. **Check-In and Check-Out**: Make sure to stick to our check-in and check-out times to keep things running smoothly. Thanks for being awesome and respecting our space! Enjoy your stay! 🌊🏄‍♀️

It’s super important to us that you have a great experience, so we want to share the rules we have at our place in the “E” section Check it out (Terms and Conditions)!

Key Rules Summary:

  • Pets: Sorry, no pets allowed.
  • Prohibitions: Smoking, vaping, using drugs or excessive alcohol, carrying weapons, making disruptive noise, violent or disruptive behavior. Poor personal hygiene that affects others, not respecting quiet hours, bringing in unregistered outside guests, unauthorized celebrations or parties, eating and/or drinking in the rooms, etc. Breaking any community living rules according to our values.
  • Taking good care of our spaces is key to keeping things clean and running smoothly. Please wash, dry, and store what you use in our kitchen, and keep the restrooms clean. This way, we can all enjoy a tidy and welcoming atmosphere!
  • The hostel isn’t responsible for lost items due to guests’ carelessness. For your peace of mind, keep your belongings stored away.

Nest Hostels reserves the right of admission and stay according to current regulations (Law 7/1995 on the Organization of Tourism in the Canary Islands / Balearic tourism regulations) to ensure safety, well-being, and compliance with internal rules. Not following these rules may lead to immediate cancellation of your stay without a refund.

FOR YOUR SAFETY, ALL COMMON AREAS ARE UNDER 24-HOUR VIDEO SURVEILLANCE.

Personal Details:

In line with the EU Regulation 2016/679 (GDPR) and the Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), we want to let you know that your personal data will be handled securely and confidentially according to current regulations.

How do we protect your data?

  • We only use your info to manage your stay and meet legal requirements.
  • We don’t share your data with anyone else, unless the law requires us to.
  • We keep your info safe and sound, guarding it against unauthorized access.

You can access, modify, or delete your info whenever you need to. Just drop us a line at infodragonest@gmail.com

WhatsApp – Social

When you confirm your booking, you’ll join our WhatsApp group for Activities, where you’ll stay in the loop about all the events happening in our Nest Hostel Community.

We’ll share photos and videos of our common areas and activities on our social media too!

(If you’d rather not be in them, just let the front desk know.)

WhatsApp Activities & Chat Group: https://tinyurl.com/nests-whatsapp Join our WhatsApp group to stay in the loop about all the cool activities we’ve got going on! It’s the best way to connect with fellow travelers and get the inside scoop on what’s happening at Nests. Don’t miss out!

Check out Nests Hostels on Instagram: https://www.instagram.com/nestshostels/! You won’t want to miss the cool vibes and awesome moments we share. Can’t wait to see you there!

Thanks for stopping by!

Flexible cancellation:

Book with peace of mind and cancel for free up to 48 hours before check-in. (2 days before arrival)

🔥 Black Friday: 15% off Gran Canaria

Code: BF15OFF

More islands dropping soon...

🤙 Book now ✨

View Black Friday Offer

Why choose our Hostels?

Spacious shared and private rooms with bathrooms, each bed with curtains and a plug for added privacy. Our fully equipped kitchen has everything you need. The highlight? The terrace—perfect for relaxing, enjoying meals, barbecues, or playing instruments, all while soaking in the island’s relaxed vibe.


WiFi


Towels


Experiences


Laundry


Hostel Activities


Kitchen


BBQ


Tea & Coffee


Board Games


Surf Camp


Outdoor Terrace


Sustainable

NEST PASS

With 7+ days of booking, save up to 30%

Nest Hostels is the largest hostel chain in the Canary Islands, and we’re proud to call Tenerife, Gran Canaria, and Ibiza our homes.

9 hostels, 1 pass

With the NEST PASS, you can explore multiple islands at your own pace. Stay at any of our hostels across Tenerife and Gran Canaria and switch locations freely.

Our hostels are located in prime spots across Tenerife, Gran Canaria, and Ibiza (Ibiza has no Nest Pass), offering you the best of island life and easy access to local attractions.

Stay with us to enjoy exclusive discounts for stays of 7+ days, make new friends, and dive into the local culture. Our hostels provide a unique and friendly environment for all travelers.

You can easily get the NEST PASS by visiting our website and booking in any of our hostels for 7-28 or more days. You will automatically get the discount and be registered under the Nest Pass offer

How Does the NEST PASS Work?

1

Book Your Stay

Choose 7+ or more nights in any Nest Hostel to start your trip and select the Nest Pass option.

2

Flow as You Go

Your trip, your rules. No need to choose between north or south, Tenerife or Gran Canaria - you can have it all. Just let us know in advance and we’ll take care of the rest!

3

Enjoy Your Trip

Check in, settle down, and enjoy the Nest community.

Live Experiences!

Discover the Best Places and Events in Tenerife!

From hidden beaches to authentic experiences! Discover the best of Tenerife with local insider tips: spectacular beaches, hiking trails, vibrant events, and the most authentic guachinches where locals eat.

Explore the best of North and South Tenerife, discover hidden beaches, experience local festivals, and find authentic adventures that will make your trip unforgettable.

What's Happening at Our Places & Around?
We organize amazing events and know all the best spots near our hostels across the islands. Join our community for epic experiences in Tenerife, Gran Canaria, and Ibiza!

There's a Nest for you
Discover Our 11 Hostels

Each Nest has its own vibe — but a few things are always the same: a great location (that's our top priority), comfort, and a community feeling that makes you want to stay longer.

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