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Privacy Policy

Privacy and Data Protection Policy

Last updated: October 2025


1. Data Controller

Intermeal S.L. wants to let you know that, in line with current data protection laws, the personal information you provide through the forms on our website https://nestshostels.com is stored in specific automated files for users of Intermeal S.L. services.

Responsible party details:

  • Company Name: Intermeal S.L.
  • CIF: B71098255
  • Address: Calle Viktor Machado, 12, Puerto de la Cruz, Santa Cruz de Tenerife (Canary Islands), Spain
  • Contact email: info@nestshostels.com
  • Website: https://nestshostels.com

2. Purpose of Processing Personal Data

2.1 Purpose of Processing

At Intermeal S.L., we’ll be handling your personal data collected through the website https://nestshostels.com for the following purposes:

  1. Contractual relationship: If you book any of our awesome goods and services, we’ll keep the relationship going strong with management, administration, information, service delivery, and improvements to make your experience even better.
  2. Requested info: We’ll send you the info you asked for through the forms on our website.
  3. Commercial communications: Sending out newsletters and promotional messages, as well as advertising from Intermeal S.L. and the industry.
  4. Business Activities: Keeping up our awesome relationships and doing things like sharing info, training, and offering advice—just some of the cool stuff we do at Intermeal S.L.

2.2 Requirement for Data

All fields in the registration forms are mandatory, and you won’t be able to complete your booking without providing that info.

2.3 Opting out of marketing communications

You can opt out of receiving commercial communications anytime, just shoot an email to info@nestshostels.com.


3. Data Conservation

Your personal data will be kept safe and sound:

  • As long as the business relationship is active, or
  • Until you request its removal, and
  • For the time frame during which legal responsibilities could arise from the services provided.

4. Legitimization of Processing

We’re taking care of your data based on the following legal grounds:

  1. Consent: Consent must be freely given, specific, informed, and unmistakable from the user, usually through a clear statement or an affirmative action, like checking a box set up for that purpose.
  2. Contract Execution: If you’re looking for info or want to book services with Intermeal S.L., you’ll get all the terms and conditions before you sign up.
  3. Legal obligation: The fulfillment of legal obligations applicable to Intermeal S.L.

If you don’t give us your details or if they’re incorrect or incomplete, we won’t be able to help you out. That means we can’t provide the info you need or set up the services you want.


5. Recipients and Data Sharing

5.1 General principle

Your info won’t be shared with anyone outside of Intermeal S.L., unless we’re legally required to.

5.2 Data Controllers

As the data controller, we’ve teamed up with the following service providers, who are committed to following all the necessary rules for data protection:

IONOS SE – Hosting Services

  • Function: Providing web hosting and accommodation services
  • Address: Elgendorfer Str. 57, 56410 Montabaur, Germany
  • You can check out the privacy policy here: https://www.ionos.com/terms-gtc/terms-privacy/

Cookie Script – Cookie Consent Management

  • Function: Managing the cookie consent banner and tracking user preferences
  • You can check out our privacy policy here: https://cookie-script.com/

5.3 User Responsibility Hey there! Just a quick heads up—when you’re staying with us, it’s super important to respect our place and fellow guests. Keep everything tidy, be mindful of noise, and follow any specific rules we’ve got in place. We’re all here to have a good time, so let’s make sure everyone enjoys their stay! Thanks for being awesome!

If you upload personal data files to our shared hosting servers, Intermeal S.L. isn’t responsible for any GDPR violations on your part.

This info will only be shared with necessary parties to meet the purposes we mentioned earlier.


6. Safety Measures

Intermeal S.L. takes all the right steps to keep your data safe, secure, and private, following the EU’s General Data Protection Regulation (GDPR) from April 27, 2016. This regulation is all about protecting your personal information and making sure it flows freely while keeping you in mind.


7. User Rights

You can exercise the following rights recognized in the GDPR at any time:

  1. Right to access: Find out which personal data is being processed
  2. Right to rectification: Fix any inaccurate or incomplete info
  3. Right to Erasure (Right to be Forgotten): Request to delete your data
  4. Right to Object: You can oppose the processing of your data.
  5. Right to request limitation of processing: Ask to limit the processing
  6. Right to portability: Get your data in a structured format and send it to another provider.
  7. Right to withdraw consent: You can do this anytime, and it won’t affect the legality of processing based on your consent before you withdrew it.

7.1 Exercising Your Rights

You can exercise these rights by:

Email: info@nestshostels.com

Mailing Address:
Intermeal S.L.
Calle Viktor Machado, 12
38400 Puerto de la Cruz
Santa Cruz de Tenerife (Canary Islands)
Spain

7.2 Right to Claim

You have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if you think the handling of your data doesn’t follow the current regulations.


8. Accuracy of Information

The user confirms that all the information they’ve provided is true and accurate, and they agree to keep it updated by letting Intermeal S.L. know about any changes.


9. Data Retention in Compliance with the LSSI

Intermeal S.L. wants you to know that, as a data hosting service provider, and in line with the Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI), we keep the essential information needed to identify you for a maximum of 12 months.

  • The source of the stored data
  • The moment the service kicked off

The retention of this data doesn’t compromise the secrecy of communications. It’ll only be used in the context of a criminal investigation or to protect public safety, and it will be made available to judges and/or courts or the relevant Ministry if requested.

Data communication to the State Forces and Bodies will be done in accordance with the regulations on personal data protection.


10. Intellectual Property Rights

10.1 Ownership

Intermeal S.L. holds all rights to:

  • Autor
  • Intellectual Property
  • Industrial property
  • Know-how
  • What other rights relate to the content on the website https://nestshostels.com and the services offered there?
  • The programs needed for its implementation
  • The info you need

10.2 No Reproducing

Reproducing, publishing, or using any content from the website https://nestshostels.com, in whole or in part, for anything other than personal use is not allowed without prior written consent from Intermeal S.L.


11. Software Intellectual Property

11.1 Rights to the software

Users should respect the third-party programs offered by Intermeal S.L., even if they’re free and publicly available.

Intermeal S.L. holds the rights to the software’s exploitation and intellectual property.

11.2 User Limitations

The user doesn’t gain any rights or licenses from the service contracted regarding:

  • The software you need to enjoy our services
  • The technical info for tracking the service

Except for the necessary rights and licenses needed to fulfill the contracted services, and only for the duration of those services.

11.3 Prohibitions

For anything beyond what’s in the contract, you’ll need written permission from Intermeal S.L.

Users aren’t allowed to:

  • Access, modify, or view the settings, structure, and files of the servers owned by OVH.
  • The user takes on full responsibility for any civil and criminal issues that might arise in the servers and security systems due to their own negligent or malicious actions.

12. Intellectual Property of Hosted Content

12.1 Prohibited Uses

The use of services provided by Intermeal S.L. is prohibited in ways that go against intellectual property laws, specifically:

  1. Using it in a way that goes against Spanish laws or violates the rights of others is a no-go.
  2. Posting or sharing any content that’s violent, obscene, abusive, illegal, racist, xenophobic, or defamatory is a big no-go!
  3. The cool stuff, serial numbers of programs, or any other content that violates third-party intellectual property rights.
  4. Collecting and/or using other users’ personal data without their explicit consent or in violation of GDPR rules is a no-go.
  5. Using the email server of the domain and email addresses for sending unwanted bulk mail (spam) is a no-go!

12.2 User Responsibility

The user is fully responsible for:

  • The content of your website
  • The info shared and stored
  • Hyperlinks
  • Third-party claims
  • Legal actions regarding intellectual property, third-party rights, and the protection of minors.

You’re responsible for following the laws and regulations in place and the rules related to:

  • How the online service works
  • E-commerce
  • Copyright
  • Maintaining public order
  • Universal Principles for Using the Internet

12.3 Compensation

The user will indemnify Intermeal S.L. for any costs arising from the website being involved in any issue for which the user is responsible, including legal fees and defense costs, even in the case of a non-final court decision.


13. Information Protection

13.1 Backups

Intermeal S.L. backs up the content stored on its servers, but it’s not responsible for:

  • Losing or accidentally deleting your data can be a bummer!
  • It doesn’t guarantee that all data deleted by users can be fully restored, as those data might have been removed and/or changed since the last backup.

13.2 Replenishment Services

The services offered, except for specific backup services, don’t include restoring the content saved in backups made by Intermeal S.L. if the loss is due to user error.

In this case, we’ll set a fee based on how complex and large the recovery is, but only after you give us the thumbs up.

13.3 Replacement included

Data recovery is only included in the service price when the content loss is due to issues caused by Intermeal S.L.


14. Commercial Communications

14.1 Prior Consent

According to the LSSI, Intermeal S.L. won’t send out any advertising or promotional messages via email or any other electronic means unless you’ve asked for them or given us the green light.

14.2 Previous contractual relationship

If you’ve got a previous contract with us, Intermeal S.L. can send you cool updates about our products or services that are similar to what you originally signed up for.

14.3 Communication Drop-off

In any case, once you confirm your identity, you can ask us to stop sending you any more commercial info through:

  • Email: info@nestshostels.com
  • Customer Support Channels Available

15. Cookie Policy

For detailed info about how we use cookies on this site, check out our Cookie Policy available on the website.


16. Changes

Intermeal S.L. reserves the right to change this Privacy Policy to keep up with new laws or industry practices. If there are any major updates, we’ll let you know with a notice on our website.


17. Get in Touch

If you have any questions about this Privacy Policy, feel free to reach out to us!

Email: info@nestshostels.com

Mailing Address:
Intermeal S.L.
Calle Viktor Machado, 12
38400 Puerto de la Cruz
Santa Cruz de Tenerife (Canary Islands)
Spain


Last updated: October 2025

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