{"id":19926,"date":"2023-10-27T10:10:31","date_gmt":"2023-10-27T10:10:31","guid":{"rendered":"https:\/\/nestshostels.com\/faq\/"},"modified":"2025-10-08T10:04:23","modified_gmt":"2025-10-08T10:04:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/nestshostels.com\/fr\/faq\/","title":{"rendered":"FAQ : Questions et R\u00e9ponses &#8211; Support"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Politiques d&rsquo;arriv\u00e9e et de d\u00e9part<\/h3>\n\n<p>\u2022 Arriv\u00e9e : 14h00<\/p>\n\n<p>\u2022 D\u00e9part : 10h30<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Politiques d&rsquo;annulation et sur la propri\u00e9t\u00e9<\/h3>\n\n<p><strong><br\/>En compl\u00e9tant ta r\u00e9servation, tu reconnais avoir lu, compris et accept\u00e9 int\u00e9gralement ces Termes et Conditions.<\/strong><\/p>\n\n<p>Ces termes prennent effet imm\u00e9diatement au moment de la confirmation de la r\u00e9servation et resteront en vigueur pendant toute ta dur\u00e9e de s\u00e9jour, ainsi que pour toute communication ou gestion ult\u00e9rieure avec Nest Hostels. Pour consulter le d\u00e9tail complet, tu peux acc\u00e9der au document officiel ici : <strong><a href=\"https:\/\/nest-comunicacion.notion.site\/ebd\/2322445fb179805e86f0c581cf569801\">L\u00e9ame (T\u00e9rminos y Condiciones)<\/a><\/strong><\/p>\n\n<p><strong><u>R\u00e9sum\u00e9 des politiques cl\u00e9s :<\/u><\/strong>\n\nPROTECTION DE LA MARQUE :  \nAucun terme de marque sp\u00e9cifique d\u00e9tect\u00e9 dans ce contenu.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Annulation gratuite<\/strong> disponible pour les r\u00e9servations standard avec un pr\u00e9avis minimum de 48 heures avant la date d&rsquo;arriv\u00e9e, en nous le faisant savoir par nos canaux officiels.<\/li>\n\n\n\n<li><strong>Non-pr\u00e9sentation, annulations hors d\u00e9lai et tarifs promotionnels<\/strong> : aucun remboursement ne sera effectu\u00e9.<\/li>\n\n\n\n<li><strong>Promotion Nest Pass<\/strong> : valable pendant 3 mois \u00e0 partir de l&rsquo;achat, <strong>non remboursable<\/strong>, applicable uniquement dans les <strong>chambres partag\u00e9es avec des lits superpos\u00e9s<\/strong> aux <strong>\u00celes Canaries<\/strong>.<\/li>\n\n\n\n<li><strong>R\u00e9servations de groupe<\/strong> : elles sont soumises \u00e0 des conditions sp\u00e9ciales convenues avant la confirmation.<\/li>\n\n\n\n<li><strong>Consulte nos R\u00e8gles de Vie<\/strong> (section \u00ab\u00a0E\u00a0\u00bb) pour d\u00e9couvrir les comportements et situations non autoris\u00e9s dans nos h\u00e9bergements.<\/li>\n\n\n\n<li><strong>Nous nous r\u00e9servons le Droit d&rsquo;Admission<\/strong> pour garantir la s\u00e9curit\u00e9, le bien-\u00eatre et le respect de notre r\u00e8glement interne.<\/li>\n<\/ul>\n\n<p><\/p>\n\n<p>\u2014 On a des prix incroyables <b>si tu restes plus d&rsquo;une semaine.<\/b><\/p>\n\n<p>\u2014 D\u00e9place-toi librement dans nos <b>hostales<\/b> et d\u00e9couvre notre famille Nest !<\/p>\n\n<h2 class=\"wp-block-heading\">Tu d\u00e9cides quand, o\u00f9 et comment.<\/h2>\n\n<p>Nous sommes la seule option d&rsquo;h\u00e9bergement \u00e0 Tenerife qui te donne <b>libert\u00e9 de mouvement<\/b> avec six hostels et <b>un bon plan super \u00e9conomique<\/b>. <a href=\"https:\/\/nestshostels.com\/fr\/ofertas-hostal-barato-tenerife\/\" target=\"_blank\" rel=\"noopener\">D\u00e9couvre le Nest Pass!<\/a><\/p>\n\n<p><\/p>\n\n<p>Et comme \u00e7a ne suffisait pas, on a cr\u00e9\u00e9 <b>des exp\u00e9riences uniques et inoubliables<\/b>. T&rsquo;oses?<\/p>\n\n<h2 class=\"wp-block-heading\">Reste avec notre famille Nest<\/h2>\n\n<p>Cinq hostels pour d\u00e9couvrir<b>\u00a0l&rsquo;\u00eele et rencontrer tous ses voyageurs<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Politiques d&rsquo;arriv\u00e9e et de d\u00e9part \u2022 Arriv\u00e9e : 14h00 \u2022 D\u00e9part : 10h30 Politiques d&rsquo;annulation et sur la propri\u00e9t\u00e9 En compl\u00e9tant ta r\u00e9servation, tu reconnais avoir lu, compris et accept\u00e9 int\u00e9gralement ces Termes et Conditions. Ces termes prennent effet imm\u00e9diatement au moment de la confirmation de la r\u00e9servation et resteront en vigueur pendant toute ta<a href=\"https:\/\/nestshostels.com\/fr\/faq\/\">Continue reading <span class=\"sr-only\">\u00ab\u00a0FAQ : Questions et R\u00e9ponses &#8211; Support\u00a0\u00bb<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":13607,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19926","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ : Questions et R\u00e9ponses - Support | Nests Hostels<\/title>\n<meta name=\"description\" content=\"Page d&#039;assistance et d&#039;aide avec questions et r\u00e9ponses fr\u00e9quentes. 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