{"id":19928,"date":"2023-10-27T10:10:31","date_gmt":"2023-10-27T09:10:31","guid":{"rendered":"https:\/\/nestshostels.com\/faq\/"},"modified":"2026-11-12T00:24:10","modified_gmt":"2026-11-12T00:24:10","slug":"faq","status":"publish","type":"page","link":"https:\/\/nestshostels.com\/de\/faq\/","title":{"rendered":"FAQ: Fragen und Antworten &#8211; Unterst\u00fctzung"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Check-in und Check-out Richtlinien<\/h3>\n\n<p class=\"wp-block-paragraph\">\u2022 Ankunft: 14:00<\/p>\n\n<p class=\"wp-block-paragraph\">\u2022 Abfahrt: 10:30<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Stornierungsbedingungen und Informationen zur Unterkunft<\/h3>\n\n<p class=\"wp-block-paragraph\"><strong><br\/>Mit deiner Buchung best\u00e4tigst du, dass du diese Allgemeinen Gesch\u00e4ftsbedingungen gelesen, verstanden und akzeptiert hast.<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Diese Bedingungen treten sofort mit der Best\u00e4tigung der Buchung in Kraft und gelten w\u00e4hrend deines gesamten Aufenthalts sowie f\u00fcr alle sp\u00e4teren Kommunikationen oder Anliegen mit Nest Hostels. Um die vollst\u00e4ndigen Details einzusehen, kannst du das offizielle Dokument hier abrufen: <strong><a href=\"https:\/\/nest-comunicacion.notion.site\/ebd\/2322445fb179805e86f0c581cf569801\">Lies mich (Allgemeine Gesch\u00e4ftsbedingungen)<\/a><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><strong><u>Zusammenfassung der wichtigsten Richtlinien:<\/u><\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Kostenlose Stornierung<\/strong> ist bei Standardbuchungen m\u00f6glich, wenn du uns mindestens 48 Stunden vor deinem Ankunftsdatum \u00fcber unsere offiziellen Kan\u00e4le informierst.<\/li>\n\n\n\n<li><strong>Keine Show, versp\u00e4tete Stornierungen und Aktionspreise<\/strong>: Es gibt keine R\u00fcckerstattung.<\/li>\n\n\n\n<li><strong>Aktion Nest Pass<\/strong>: g\u00fcltig f\u00fcr 3 Monate ab Kauf, <strong>nicht erstattungsf\u00e4hig<\/strong>, gilt nur f\u00fcr <strong>Gemeinschaftszimmer mit Etagenbetten<\/strong> in <strong>den Kanarischen Inseln<\/strong>.<\/li>\n\n\n\n<li><strong>Gruppenbuchungen<\/strong>: unterliegen speziellen Bedingungen, die vor der Best\u00e4tigung vereinbart werden.<\/li>\n\n\n\n<li><strong>Schau dir unsere Hausordnung<\/strong> (Abschnitt &#8222;E&#8220;) an, um zu erfahren, welche Verhaltensweisen und Situationen in unseren Unterk\u00fcnften nicht erlaubt sind.<\/li>\n\n\n\n<li><strong>Wir behalten uns das Hausrecht vor<\/strong>, um die Sicherheit, das Wohlbefinden und die Einhaltung der Hausordnung zu gew\u00e4hrleisten.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\">\u2014 Wir haben unglaubliche Preise <b>wenn du mehr als eine Woche bleibst.<\/b><\/p>\n\n<p class=\"wp-block-paragraph\">\u2014 Beweg dich frei in unseren <b>Hostels<\/b> und lerne unsere Nest-Familie kennen!<\/p>\n\n<h2 class=\"wp-block-heading\">Du entscheidest, wann, wo und wie.<\/h2>\n\n<p class=\"wp-block-paragraph\">Wir sind die einzige Unterkunft in Teneriffa, die dir <b>Bewegungsfreiheit<\/b> mit sechs Hostels und <b>einem super g\u00fcnstigen Gutschein<\/b> bietet. <a href=\"https:\/\/nestshostels.com\/de\/ofertas-hostal-barato-tenerife\/\" target=\"_blank\" rel=\"noopener\">Entdecke den Nest Pass!<\/a><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\">Und weil das nicht genug war, haben wir <b>einzigartige und unvergessliche Erlebnisse<\/b> kreiert. Bist du bereit?<\/p>\n\n<h2 class=\"wp-block-heading\">Bleib bei unserer Nest-Familie!<\/h2>\n\n<p class=\"wp-block-paragraph\">F\u00fcnf Hostels, um<b>\u00a0die Insel und ihre Reisenden kennenzulernen<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Check-in und Check-out Richtlinien \u2022 Ankunft: 14:00 \u2022 Abfahrt: 10:30 Stornierungsbedingungen und Informationen zur Unterkunft Mit deiner Buchung best\u00e4tigst du, dass du diese Allgemeinen Gesch\u00e4ftsbedingungen gelesen, verstanden und akzeptiert hast. Diese Bedingungen treten sofort mit der Best\u00e4tigung der Buchung in Kraft und gelten w\u00e4hrend deines gesamten Aufenthalts sowie f\u00fcr alle sp\u00e4teren Kommunikationen oder Anliegen mit<a href=\"https:\/\/nestshostels.com\/de\/faq\/\">Weiterlesen <span class=\"sr-only\">&#8222;FAQ: Fragen und Antworten &#8211; Unterst\u00fctzung&#8220;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":13608,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19928","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":{"remove-header-title":false,"background-position":"center center","header_bg_mobile":null,"json-ld":"","faqs":null,"hostel_video_youtube":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>H\u00e4ufige Fragen: Buchung, Check-in und Nest Pass | Nests Hostels<\/title>\n<meta name=\"description\" content=\"Buchung stornieren, sp\u00e4t ankommen, Online-Check-in, Nest Pass, Gruppen und unsere 15 Hostels: die schnellen Antworten an einem Ort.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nestshostels.com\/de\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"H\u00e4ufige Fragen: Buchung, Check-in und Nest Pass | Nests Hostels\" \/>\n<meta property=\"og:description\" content=\"Buchung stornieren, sp\u00e4t ankommen, Online-Check-in, Nest Pass, Gruppen und unsere 15 Hostels: die schnellen Antworten an einem Ort.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/nestshostels.com\/de\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Nests Hostels\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/nesthosteltenerife\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-12T00:24:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/nestshostels.com\/wp-content\/uploads\/recepcion-puerto-nest-hostel-recepcion-1024x683.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"H\u00e4ufige Fragen: Buchung, Check-in und Nest Pass | Nests Hostels\" \/>\n<meta name=\"twitter:description\" content=\"Buchung stornieren, sp\u00e4t ankommen, Online-Check-in, Nest Pass, Gruppen und unsere 15 Hostels: die schnellen Antworten an einem Ort.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/nestshostels.com\/wp-content\/uploads\/recepcion-puerto-nest-hostel-recepcion-1024x683.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"1\u00a0Minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/nestshostels.com\\\/de\\\/faq\\\/\",\"url\":\"https:\\\/\\\/nestshostels.com\\\/de\\\/faq\\\/\",\"name\":\"H\u00e4ufige Fragen: Buchung, Check-in und Nest Pass | Nests Hostels\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/nestshostels.com\\\/de\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/nestshostels.com\\\/de\\\/faq\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/nestshostels.com\\\/de\\\/faq\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/nestshostels.com\\\/wp-content\\\/uploads\\\/reception-puerto-nest-hostel.jpg\",\"datePublished\":\"2023-10-27T09:10:31+00:00\",\"dateModified\":\"2026-11-12T00:24:10+00:00\",\"description\":\"Buchung stornieren, sp\u00e4t ankommen, Online-Check-in, Nest Pass, Gruppen und unsere 15 Hostels: die schnellen Antworten an einem Ort.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/nestshostels.com\\\/de\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/nestshostels.com\\\/de\\\/faq\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/nestshostels.com\\\/de\\\/faq\\\/#primaryimage\",\"url\":\"https:\\\/\\\/nestshostels.com\\\/wp-content\\\/uploads\\\/reception-puerto-nest-hostel.jpg\",\"contentUrl\":\"https:\\\/\\\/nestshostels.com\\\/wp-content\\\/uploads\\\/reception-puerto-nest-hostel.jpg\",\"width\":1280,\"height\":853,\"caption\":\"Recepci\u00f3n Hostal Puerto Nest - Tenerife\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/nestshostels.com\\\/de\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/nestshostels.com\\\/de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ: Fragen und Antworten &#8211; 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